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Distribution ERP that lets your sales flow in.

A user-friendly, cloud-based ERP system tailored for importers and distributors. Centralise orders from your online and offline channels, keep inventory accurate, and streamline customer management, quality control, purchasing and reliable delivery.

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Order flow · live Example data

Today · 4 channels · one order queue

186orders flowed in today
  • Shopify
  • Squarespace
  • Sales reps
  • Phone & email
ChannelSnapOne order queue

Fulfilment · Picked 142 · Packed 128 · Shipped 117

Every channel, one queue Last order 12 s ago

  • Every channel, one dashboard

    Orders from every online and offline channel are collected into one comprehensive dashboard.

  • Made for selling companies

    Ideal for any sales-oriented business selling directly to customers or online through Shopify, Squarespace or other platforms, and integrating with QuickBooks Online.

  • Optimised end to end

    Business processes, pricing, shipping and fulfilment are optimised, not just recorded.

An ERP that masters orders, purchasing, inventory and fulfilment in one system.

ChannelSnap gives you an easy-to-use, cloud-based platform that manages your entire operation: purchasing and inventory, online and offline sales from every channel, customer interactions, email marketing, accounting, picking automation, quality control and shipping optimisation.

  • Always in sync

    Sync inventory, price & product details with Shopify, Squarespace & QuickBooks Online.

  • Price bands

    Set different price bands for different classes of customer.

  • Inventory management

    Detailed inventory tracking, and movement of items between inventories.

  • Book your sales and deliveries

    Create your sales orders and build your delivery schedules.

  • Workflow optimisation

    ChannelSnap can be customised to match your company’s unique workflows and data requirements.

  • Connect your eCommerce

    Sync inventory and products with Shopify and Squarespace, and pull new orders straight into ChannelSnap.

  • Create sales orders

    Create sales orders, then fulfil them directly from available inventory.

  • Issue POs and track your costs

    Track all of your costs for any item, with a detailed COGS report.

  • Integrates tightly with QuickBooks Online

    No need to change your accounting package. ChannelSnap is one of the only ERPs with a tight, robust, bidirectional QuickBooks Online integration.

Inventory, purchasing and warehouse, working as one.

Three parts of the operation that usually live in three systems. In ChannelSnap they share one record, so a change in one shows up in the others straight away.

Inventory

Keep the right stock in the right place, without tying up cash

Align customer demand, supplier lead times, reorder points and holding costs across every location. See live stock levels for inventory and non-inventory items in every warehouse, with the flexibility to handle even the most complex inventory needs.

Trace items by lot or serial number, organise product variations such as size, colour or format under a single parent item, and build or break down kits as demand shifts. Automated reordering and demand forecasting show your buyers what to order, when to order it and where it needs to go, while configurable pricing rules protect your margins and adapt to each customer’s terms.

  • Live stock in every warehouse
  • Lot and serial number tracing
  • Variants under one parent item
  • Kits built and broken down
  • Automated reordering
  • Demand forecasting
  • Customer pricing rules

Purchasing

Buy smarter, approve faster, and never run short

Automate purchasing, approvals, sourcing and replenishment.

Purchase orders

Manage every supplier order in one place, from creation and confirmation through shipping and receipt. Track open orders by supplier, status and expected delivery date, see at a glance what is on order and what is overdue, and give your team accurate, up-to-date information so they can buy faster and with confidence, without chasing emails or spreadsheets.

Requisition management

Employees submit purchase requests in seconds, routed automatically to the right approver based on your rules. Collect and compare supplier quotes before committing. Every request, approval and bid is recorded, giving you full control over spending and a clear audit trail of who bought what, and why.

Distribution requirements planning (DRP)

ChannelSnap calculates what to replenish from on-hand stock at each location, open sales orders and incoming purchase orders over the planning periods you define. Add a safety stock buffer to absorb demand spikes and supplier delays, or set a reorder point that triggers replenishment up to a maximum level, so each order is sized to the actual shortfall rather than a fixed quantity. The result is the right stock, in the right place, at the right time, without excess inventory tying up cash.

Warehouse

Run your warehouse in step with your inventory, orders and financials

Handle receiving, put-away, picking, packing and shipping directly in ChannelSnap. Mobile barcode scanning, guided pick paths, warehouse layouts you can configure and built-in carrier connections cut down on manual entry and errors. Every warehouse transaction then updates inventory, orders and your financial records in real time, so what is on the shelf always matches what is in the system.

  1. Receiving
  2. Put-away
  3. Picking
  4. Packing
  5. Shipping

Where it hurts

You already know what is not working.

These are the five things distribution businesses raise on almost every first call. If two of them are yours, the rest of this page is worth reading.

See it on your data
  1. 01

    Orders arriving by web, phone, email and sales reps, each keyed in somewhere different.

  2. 02

    Inventory counts that never agree between warehouses, the storefront and the books.

  3. 03

    Customers on different price bands and contracts, priced from memory or a spreadsheet.

  4. 04

    Quotes that go cold because nobody follows up on them.

  5. 05

    Deliveries planned on paper, with no proof of who signed for what.

Everything in the Sales & Distribution Edition.

The complete list, grouped by where you will use it.

Dashboard

  • Notifications and upcoming calendar events your whole team can see
  • Daily, monthly and yearly orders and total sales at a glance
  • Gross profit and inventory at a glance
  • An eye on items at risk of stocking out
  • Your top-performing items and sales rep performance
  • Customisable to suit how you work

Integrations

  • QuickBooks Online
  • Shopify and Squarespace
  • SuccessByEmail for email marketing and automation
  • RoadWarrior for delivery route optimisation
  • Google Maps to map your deliveries
  • Card payments through Elavon, Moneris, Clover and QuickBooks Online Payments
  • Gmail and Outlook 365 calendar sync for scheduled events
  • Courier integrations, including ShipNoble and ShipStation

Purchasing

  • Create and manage POs
  • Supplier lead times tracked
  • Track and communicate with your producers and suppliers
  • Detailed PO status and backorder reporting
  • Multi-currency support
  • LCBO forms, including mixed case management
  • POs created directly from sales orders
  • Supplier surcharges and freight managed on every order

Supplier management

  • Full producer and supplier management
  • Associated products and purchase orders for each supplier
  • Supplier lead time history and PO status
  • Supplier documents and communication notes linked to the record
  • Support for multiple supplier locations and warehouses
  • Detailed product, price and fulfilment history for each supplier

Inventory

  • Multiple inventories and warehouses
  • Transfers between inventories
  • Bin-level control, so you know exactly where your inventory is
  • Detailed tracking of inventory and its movement between locations
  • Barcode scanning with a smartphone
  • Reporting on inventory quantities and reorder points
  • First-in, first-out (FIFO) costing, so you see the true cost and profit of every order
  • An inventory log showing exactly how each value came to be
  • Inventory consumption linked to the accounting general ledger
  • Backorder tracking
  • Support for negative inventory
  • Inventory reserved for customers
  • Inventory count sheets, with values adjusted as you go
  • A parts requisition process that tracks requested parts and inventory

Product and SKU management

  • Products, categories and their details
  • Make-to-stock and mixed cases, built as bundles from existing inventory
  • Parent and child product relationships
  • Accounting integration to the general ledger
  • Case lot management
  • Product category management
  • Retail and trade pricing
  • Reorder points and alerts
  • Detailed product inventory reports
  • Inventory quantity adjustments
  • Item backorder management
  • Price list creation
  • Bundled items
  • Equivalent items that can be substituted
  • Price protection validation, so you always get your contract pricing
  • Product spec sheets created automatically
  • Contract management
  • Costs and COGS tracked for every item

Customer management and marketing

  • Detailed customer relationship management
  • Flexible contract and special pricing
  • Inventory reserved for customers
  • Purchasing rules based on terms, AR status and more
  • Customer signatures stored for use on documents
  • Competitor tracking
  • Customer purchase history and analysis
  • Aged receivables, sales and payments for each customer
  • Commission management
  • Prospects converted into customers
  • Customer segmentation and grouping
  • Targeted, measurable emails to customers and segments
  • Cold-calling efforts tracked for potential customers
  • Customer sales opportunities tracked
  • Quotes, sales and history for any customer

Quotes and sales orders

  • Easy, rule-based order and quote creation
  • Fast order entry through bulk ordering
  • Individual orders and sales requests
  • Pricing calculated automatically from preset options with a price configurator
  • Picking from multiple warehouses
  • Trade sample tracking
  • Website orders captured straight into ChannelSnap from Shopify and Squarespace
  • Detailed customer quotes, converted into orders
  • Automatic reminders when quotes are not opened or acknowledged
  • Multiple bill-to and ship-to locations
  • A quotation and sales order pipeline

Product returns

  • Returns processed for any ordered item
  • Courier return labels created
  • Returned items evaluated and reassigned to inventory

Delivery and fulfilment

  • A driver app that works on any smartphone
  • Each day’s items to pick up for delivery
  • Customer delivery tracking
  • Delivery signatures and proof of delivery
  • No paper required
  • Driver and warehouse pick lists organised by product
  • Packing and delivery slips created automatically
  • Delivery zones and shipping rates
  • Shipping address labels for your deliveries
  • Integration with ShipNoble, ShipStation and RoadWarrior

Sales rep management

  • Rep commissions calculated and reported
  • A personal dashboard with events and notes
  • Customer account visibility, including aged receivables, so funds get collected
  • Reps create sales orders and admins approve them, with no re-keying
  • Customer prospecting
  • A mobile-optimised app for sales reps

Users and reporting

  • Unlimited users, with dual roles and tailored functionality
  • Custom reporting
  • Multi-company support
  • Sensitive data blurred out, user by user
  • Sensitive dashboard widgets hidden, user by user

Accounting and HR

  • Full integration with QuickBooks Online
  • Data integrity checks and reporting between ChannelSnap and QuickBooks
  • Orders and credit memos synced automatically
  • COGS and detailed cost tracking
  • Employee time off and vacation tracking

Reporting, AI and automation

  • Over 100 reports across inventory, sales, accounting and more
  • AI forecasting for sales and inventory, based on past purchasing and current trends

General advantages

  • ChannelSnap and QuickBooks Online from any web browser
  • Easy to use
  • Responsive technical support
  • Mobile-optimised for all users
  • Export any data or report to Excel
  • Customisable to your business

Transparency and support

  • Every transaction and action logged by user, date and detail
  • Inventory in and out logs
  • You are never alone: knowledgeable customer service reps answer any question about ChannelSnap

Where this lives in the platform.

Distribution questions.

Can ChannelSnap manage orders from all of our sales channels?

Yes. Orders from Shopify and Squarespace, your sales reps, phone and email are collected into one dashboard, priced with the right price band or contract, and fulfilled from the same live inventory.

Can different customers get different pricing?

Yes. Set price bands for different classes of customer, add contract and special pricing for individual accounts, and use price protection validation to make sure you always receive your own contract pricing from suppliers.

Does ChannelSnap support multiple warehouses?

Yes. Run multiple inventories and warehouses, transfer stock between them, scan barcodes with a smartphone, and see true costs with first-in, first-out (FIFO) inventory management.

We import from overseas suppliers. Does ChannelSnap handle that?

Yes. Purchasing supports multiple currencies, tracks supplier lead times and PO status, and manages supplier surcharges and freight, so imported goods are costed properly.

How are quotes followed up?

Quotes are created from rule-based pricing or the price configurator and converted into orders once accepted. If a quote is not opened or acknowledged, ChannelSnap can send an automatic reminder.

Does it connect to QuickBooks Online, Shopify and Squarespace?

Yes. ChannelSnap integrates fully with QuickBooks Online, syncing orders and credit memos and checking data integrity between the two. Inventory, pricing and product details sync to both Shopify and Squarespace, and the orders come straight into ChannelSnap.

How long does implementation take for a distributor?

Typically four to six weeks from kickoff to live operation, including data migration, configuration and training. Larger multi-warehouse operations sit at the upper end of that range.

Distributors, Importers & Wholesalers

Talk to someone who
speaks your trade.

Our consultants have implemented this configuration repeatedly. The call is short, technical and honest about fit.

Book a demo Talk to an expert
  • 60 minutes, run by an implementation consultant
  • Your data and your workflows, not a demo company
  • Straight answer on fit, cost and timeline