Centralise your order management.
Bring your sales data from all of your channels into one place for comprehensive order management.
38 orders · entered today · every channel
- Ready to pick186
- Awaiting stock84
- On hold42
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Nothing slips between channels
Online, wholesale, retail and phone orders arrive in the same queue, so none of them sit in an inbox waiting to be re-keyed.
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Commit to dates you can hit
Orders draw on live stock as they are entered, so the delivery you promise holds instead of unravelling in the warehouse.
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Know your profitability
Cost, margin and revenue are worked out on the order itself, so profitability is not something you reconstruct at month end.
Efficient order management, in one cohesive system.
Integrate your B2B, B2C and eCommerce channels into a single system, eliminating manual processes and ensuring seamless order tracking across every platform, with real-time visibility into inventory and order status.
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Enter orders one by one, or in bulk
Create orders individually, or rifle through them in bulk using an Excel-like method.
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Real-time inventory
See your inventory, and pick from available POs and warehouses when creating your orders.
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Kits and bundles
Sell bundled products easily with automated inventory, production and real-time stock sync.
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Detailed sales tracking
Monitor sales, revenue, costs and profit to pinpoint your top products and customers.
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Product availability
Track sales volume, existing inventory and supplier lead times so you know exactly when to reorder.
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Track your goods
Track sold items by batch or serial number for accurate management and hassle-free returns.
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Partial order fulfilment
Offer partial shipping and invoicing to keep customers satisfied when full availability is not possible.
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Back order management
Keep track of all back orders and fulfil them when inventory becomes available.
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Return management
Raise a return against the original order, credit the customer and put the stock back, all on one record.
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Holds and reservations
Draw down inventory for customers that have reserved amounts.
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Set sales limits
With limited inventory, ensure every sales rep has a fair chance to sell the item and avoid hoarding.
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Process credit cards
Securely store and process customer credit cards using Elavon, Moneris, Clover and QuickBooks Online Payments.
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Sales rep commissions
Automatically calculate sales rep commissions based on your specific rules.
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Sales rep app
Enable your sales team to place orders and check inventory on their phones.
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eCommerce integrations
Sync all of your orders from Shopify and other eCommerce platforms directly into ChannelSnap.
What you get out of it
The point of all of it.
Features are the mechanism. These are the results that operations managers tell us they notice first.
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Quote from real availability instead of a spreadsheet copied yesterday.
- 02
Stop discounting into negative margin without knowing it.
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Invoice same-day because fulfilment and billing share one record.
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Answer "where is my order" in one screen instead of three phone calls.
Sales Order Management questions.
Can different customers have different prices?
Yes. ChannelSnap supports customer price lists, contract pricing, quantity breaks, promotional pricing and multi-currency, applied automatically wherever the order originates — including your web store.
How are backorders handled?
Short lines stay open and visible on the order with an expected fill date drawn from inbound purchase orders. When stock arrives, backorders are released in the priority you configure rather than first-come chaos.
Do orders from Shopify or Squarespace become real sales orders?
They do. Web orders arrive as native ChannelSnap sales orders with the customer, pricing, tax and margin attached, then follow the same pick, pack, ship and invoice path as any other order.
Sales Order Management
Put your worst
edge case in front of us.
Every operation has the transaction that breaks its current system. Bring it to the demo — it is the fastest way to know whether ChannelSnap fits.
- 60 minutes, run by an implementation consultant
- Your data and your workflows, not a demo company
- Straight answer on fit, cost and timeline